What is Arbitration and Mediation?

Arbitration and mediation are two types ofparties are asked to sign a written "settlement
Alternative Dispute Resolution (ADR), which is a wayagreement," which is binding and final.
to resolve conflicts outside of traditional lawsuits andArbitration is more like going to court; it's a "mini-trial."
courtrooms. Sometimes attorneys are involved andAn arbitrator hears evidence and listens to witnesses
sometimes not.and makes a decision, acting as a private judge and
ADR may be used in:jury. The arbitrator makes a decision, called an
Divorce or child custody/visitation disputes; Personal"award." The arbitrator's award is final, may not be
injury or accident cases; Consumer complaints (suchappealed, and may be enforced like a court judgment
as car sales); Business and commercial disagreements;under Article 75 of New York's Civil Practice Law and
Complaints against financial and brokerage companies;Rules.
Landlord-tenant fights; Minor criminal matters.Why ADR? Because: it's inexpensive and fast. Stress
Mediation is conducted by a "mediator," arbitration bytends to be reduced because the result is quick and
an "arbitrator" (or in special cases, more than onefinal. The case is over and done with.
arbitrator acting together, called a "panel"). ArbitratorsTo resolve New York personal injury and accident
and mediators are neutral and have no interest in thecases, either mediation or arbitration may be used.
outcome of the proceeding, they are usually retiredIn mediation the plaintiff or claimant will send an
judges or lawyers being paid by the hour by theattorney who may or may not have the client
parties involved.attend. The defense will either produce an insurance
To proceed to arbitration or mediation the partiescompany representative or an attorney who can
generally use a private ADR company. The ADRtelephone in to the insurance company for
session typically is held in a private office, rather thansettlement authorization as the parties near
a courthouse. An agreement is signed, committing toagreement. Either side may submit hospital reports,
follow that company's arbitration or mediation rules.medical reports, photographs, or other materials to
New York's Civil Practice Law and Rules provides atassist the mediator in understanding the nature of
Section 7501:the case.
Effect of arbitration agreement A written agreementIn arbitration, the parties present witnesses or
to submit any controversy thereafter arising or anyevidence, although the neither side need have
existing controversy to arbitration is enforceabledoctors or other expert witnesses appear and
without regard to the justiciable character of thetestify, instead submitting their reports. This can
controversy and confers jurisdiction on the courts ofresult in tremendous cost savings.
the state to enforce it and to enter judgment on anA device often used in New York accident
award. In determining any matter arising under thisarbitrations is the high/low agreement. This means
article, the court shall not consider whether the claimthat the parties will agree, in advance, that the
with respect to which arbitration is sought is tenable,arbitration award will not exceed a certain amount,
or otherwise pass upon the merits of the dispute.and not go below a different amount. For example, if
A written agreement to submit any controversythe parties agree to a $50,000/$100,000 high/low
thereafter arising or any existing controversy to(more accurately it could be called a low/high), than if
arbitration is enforceable without regard to thethe arbitrator awards an amount below $50,000, the
justiciable character of the controversy and confersplaintiff would still get $50,000. If the arbitrator
jurisdiction on the courts of the state to enforce itawards more than $100,000, the plaintiff would only
and to enter judgment on an award. In determiningget $100,000. If the arbitrator awards an amount
any matter arising under this article, the court shallbetween $50,000 and $100,000, the plaintiff would
not consider whether the claim with respect to whichget that exact amount. The existence of a high/low
arbitration is sought is tenable, or otherwise passagreement is generally not disclosed to the arbitrator.
upon the merits of the dispute.The smart plaintiff's attorney will have the client sign
The difference between arbitration and mediation isoff on arbitration and the high/low agreement,
that arbitration is binding and final and mediation is notbecause the client is limiting his or her potential
' if the parties mediating can not be made to agree,monetary recovery, and giving up both the right to a
nothing is resolved.trial in court and the right to appeal an unsatisfactory
Mediation can be helpful in bringing two (or more)award.
sides together. Mediation procedures vary, but theAdvantages of a high/low agreement: The insurance
parties usually meet first with the mediator to explaincarrier for the defendant can ensure that an award
their positions. The mediator may then meet withwill not exceed its available insurance company. The
each party separately, going back and forth to reachplaintiff can ensure that he or she gets something,
a resolution. Most disputes are settled, and often theand will not walk away empty-handed.