| Over the past few years, we at Technetium, Inc. | | | | of their Snap servers, it would cost something like |
| have had the opportunity to deal with Snap because | | | | $1,000 per box. |
| of our model 14000 Snap servers. One day we | | | | So, here we are, with 2 boxes, no support, and I'll |
| installed new managed switches and the Snap | | | | bet that you can't even buy parts for it any more |
| Web-based management console would no longer | | | | from Snap, much less anywhere else (maybe eBay?). |
| operate. It would just hang at gigabit speed. To | | | | Off we go to buy new NAS replacements. Originally |
| make a long story short, after exhausting all of my | | | | these 14000's were $10K apiece, for roughly 1TB of |
| options on the Internet, I sent Snap technical support | | | | storage. All things being equal, I should be able to buy |
| an email to try and resolve the problem. Here is their | | | | a NAS box for really cheap (yeah right!). What I |
| response: | | | | found was that a high-quality NAS system that would |
| Your case, 000000000005476, was updated. Please | | | | do RAID 5 would cost between $3,500 and 4,500, |
| refer to the information below for our response. | | | | not to mention that a 1TB Snap 520 would be over |
| Please Click here if you need additional support on | | | | $5K. That is when we decided to build our own NAS |
| this issue. | | | | servers! |
| Please do not reply to this email as it will not be seen | | | | With a great backround in PC/server hardware, it |
| by a live representative. | | | | was easy for me to pick top-quality hardware and |
| Your Query: | | | | brand name components. I still have Pentium Pro |
| I have 2 snap 12000s and they will not negotiate | | | | servers that work! I chose the best hardware, put it |
| 1000tx to my Dell Powerconnect 5324 switch. I'm | | | | in a rack mount server case, and voila! I have a NAS |
| afraid to set the nic in debug to anything other than | | | | server. Here is the list of components: |
| auto. | | | | * FreeNAS redone to work with the hardware that |
| It also shows half duplex when the switch shows full | | | | we provide |
| duplex. | | | | * Kingwin 4 in 3 Multi-Drive Bay SATA Internal Hot |
| Thank you in advance, | | | | Swap Mobile Rack, w/ Key Lock, LED Indicator |
| Todd Foster | | | | & Two 40mm Cooling Fans |
| Our Response: | | | | * SONY Beige DDU1615 Internal EIDE 16X DVD-ROM |
| Good morning Todd. | | | | Drive |
| Again this is not technical support. We can be | | | | * Enermax ELT500AWT 500W Power Supply |
| reached on a pay-per-incident of $120.00 through our | | | | * 4U IPC-4071 Rackmount Chassis Server Case - |
| 2 numbers: 408-934-7274 and 321-207-2000. | | | | Beige Color |
| Sincerely, | | | | * Transcend TS256MCF45I-D flash card |
| Adaptec Customer Service | | | | * 4 ea. Seagate(ST3500630NS)500GB SATA 3.0Gb/s |
| To my dismay, they wanted $120 just to talk to me, | | | | 7200RPM 16MB Buff Hard drive |
| and my bet is they wanted another $1,000 or so to | | | | * Addonics ADSACFW CF to SATA adapter |
| upgrade the software. On their Website I could not | | | | * SUPERMICRO|MBD-PDSME+ |
| find any way to buy support for this model any | | | | * 3WARE 9650SE-4LPML SATAII RAID controller |
| more. And by the way, to add replication between 2 | | | | * INTEL XEON 3060 775 2. |